Masergy Releases 2019 Digital Transformation Market Trends Report

New independent study suggests more than half of enterprise IT
professionals need help from industry partners and prefer agile service

a leading provider of managed SD-WAN, cloud communications and managed
security solutions, today released results from their new study on
digital transformation (DX) market trends.

The 2019
Digital Transformation Market Trends Report
, facilitated by
independent research firm Webtorials, surveyed IT professionals from
companies both large and small across 35 different countries. By
surveying those professionals in a variety of industries, the report
sheds light on the mindsets and technology investments needed to
catalyze IT evolution in enterprise technology environments.

Key findings from the survey include:

  • 4 out of 5 IT professionals say DX is imperative for survival, but 64%
    need significant help from outside partners.
  • The top investments in technology to support digital transformation
    are focused on migrating to the cloud and IT security, plus a
    significant emphasis on groundbreaking technologies like artificial
    intelligence, big data, and IoT.
  • 57% of respondents said their preferred partners for transformation
    are smaller, agile service providers.
  • The primary benefits expected from Digital Transformation initiatives
    are led by enhancing the customer experience, remaining competitive in
    the industry, and streamlining business processes.
  • The biggest hurdles to Digital Transformation initiatives are seen as
    commitment of budget and top-down support.

“Executives recognize that digital transformation is largely dependent
upon innovative technology services and outside partners that deliver on
competitive IT agility,” said James Parker. “As a leader in managed
SD-WAN, cloud communications and managed security, Masergy has helped
CIOs transform their business with innovative technologies and a
superior customer experience. Masergy’s technologies lay a secure IT
foundation and enable global enterprises to embrace what’s next.”

To learn more about managed solutions for enterprise-grade digital
transformation, visit

About Masergy

enables global enterprises to innovate, disrupt and dominate their
industries with transformative solutions in managed
, cloud
and managed
. Built on the world’s most innovative Software Defined
Platform, our agile technologies, customizable solutions and unmatched
customer experience are why leading organizations rely on Masergy to
stay ahead of the competition. Don’t fear what’s next. Be
what’s next
with Masergy. Learn more and follow us on our blog Transforming
Enterprise IT
, [email protected],
and Facebook.


Company Contact:
Sunita Mani
[email protected]

Media Contact:
Calin Gunn
[email protected]

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