LTI Ranks as the Top Service Provider in France for the Second Consecutive Year

Results based on 2018 French IT Outsourcing Study by Whitelane

MUMBAI, India–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#ChrisConnorslt;/agt;–Larsen & Toubro Infotech Ltd. (NSE: LTI, BSE: 540005), a global
technology consulting and digital solutions company ranked number one in
overall customer satisfaction in the French IT outsourcing study
conducted by Whitelane Research. This is the second consecutive year for
LTI to be at the top of this research in France. The French study is
part of Whitelane’s annual extensive IT outsourcing survey with more
than 145 participants from the top IT spending organisations in France.
Whitelane evaluated over 500 unique IT outsourcing relationships with 26
different IT service providers.

The study compared leading service providers on eight performance
indicators viz. Service delivery, Account management, Proactivity, Price
level, Contractual flexibility, Innovation, Transformation, & Business
understanding. Based on client ratings, LTI scored an impressive average
of 80% satisfaction. Whitelane’s IT Outsourcing study was conducted with
senior-level executives that have an influence on corporate IT strategy
and IT sourcing decisions. Both organizations with large IT budgets as
well as organizations that have outsourced a significant amount of their
IT processes, receive an invitation to participate in the research.

Chris Connors, Vice President and Country Head – France, LTI
said, “Customer centricity is at the core of our strategy and this
research is important because the evaluation and rank is based on the
opinion of our customers. We will continue to invest in France and
Europe, strengthening our offerings that amplify outcomes for our

Jef Loos, Head Sourcing Research Europe, Whitelane Research
said, “The findings of this research are based on the data received in
the market study from the respondents surveyed. The fact that LTI has
stayed at the top of the list shows the deep commitment that the company
has for its customers in the region.”

LTI partners with some of the largest enterprises in France and Europe,
across sectors. The company’s Innovation Center at its office in Paris
enables customers to experience the impact of technologies before making
a commitment. In February 2019, the company acquired Hamburg, Germany
based NIELSEN+PARTNER (N+P), enhancing it’s footprint in Europe.

About LTI:

Larsen & Toubro Infotech (NSE: LTI, BSE: 540005) is a global technology
consulting and digital solutions Company helping more than 300 clients
succeed in a converging world. With operations in 30 countries, we go
the extra mile for our clients and accelerate their digital
transformation with LTI’s Mosaic platform enabling their mobile, social,
analytics, IoT and cloud journeys. Founded in 1997 as a subsidiary of
Larsen & Toubro Limited, our unique heritage gives
us unrivaled real-world expertise to solve the most complex challenges
of enterprises across all industries. Each day, our team of more than
27,000 LTItes enable our clients to improve the effectiveness of their
business and technology operations, and deliver value to their
customers, employees and shareholders. Find more at
or follow us at @LTI_Global

More information:

Connect with LTI:


Neelian Homem
PR & Media Relations – India
[email protected]

Karin Bakis
PR & Media Relations – USA
[email protected]

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