Global Survey Confirms Digitalization Tops Chief Procurement Officers’ Agendas

Results shared at SAP Ariba Live in Barcelona, Spain

BARCELONA, Spain–(BUSINESS WIRE)–#SAPAribaLiveSAP Ariba Live – Procurement organizations continue to evolve
from a clerical back office function to a strategic business function
that orchestrates supply networks, drives innovation and growth, aligns
business operations with companies’ ethical and social values, and
manages risk, even as markets and technologies continuously change. And,
according to chief procurement officers (CPOs) globally, digitalization
in procurement will accelerate in 2019. According to the results of a
new global CPO survey – conducted by the University
of Mannheim
in collaboration with SAP
in early 2019 – digital transformation in procurement
organizations is set to happen even faster in the year ahead. The
results were shared today at SAP
Ariba Live
, taking place at the Barcelona International Convention

“Digitalization is on every CPO’s agenda, but there is still a lot of
potential to be realized,” said Prof. Dr. Christoph Bode, head of
University of Mannheim’s Endowed Chair of Procurement and principal
investigator of the study. To explore the trends and challenges that are
shaping the future of emerging technologies and understand how digital
innovation is shaping the future of procurement, researchers Christoph
Bode and Jan Gruenen teamed up with SAP Ariba to conduct a large-scale
survey of more than 460 procurement and operational leaders globally.

Key findings of the empirical study include:

  • 84% of the respondents consider digitalization important to improve
    procurement performance.
  • 28% of participants rated their digital maturity better than that of
    their competitors.
  • The adoption of mature digital solutions is moderate with 65% of
    respondents leveraging cloud solutions.
  • Primary objectives for digitalization projects are often clear:
    automating processes, improving data quality, achieving cost savings
    and improving compliance.

“Despite the roadblocks – budget restrictions, lack of analytics and
data insights and talent shortage – procurement leaders understand the
urgency and importance of digitalization,” said Dr. Marcell Vollmer,
chief digital officer, SAP Ariba & SAP Fieldglass. “And, it will be
important for them to continue to look for ways to bring intelligence to
spend management, evaluating new and emerging technologies and embracing
innovations to elevate procurement’s role in driving revenue and
innovation and not just cost savings.”

For a summary of the survey’s findings, visit the SAP
Ariba Resource Library
or find them on the University
of Mannheim

About SAP Ariba & SAP Fieldglass

SAP Ariba & SAP Fieldglass is how companies connect to get business done
and spend better. With SAP Ariba & SAP Fieldglass, businesses can manage
the buying process across all categories of spend – from direct and
indirect goods and services to external workforce. On Ariba
, buyers and suppliers from more than 4.1 million companies
and 190 countries discover new opportunities, collaborate on
transactions, grow strong relationships, and build healthy supply
chains. It’s where more than $2.8 trillion in commerce gets done every
year. SAP Fieldglass is used by organizations in more than 180 countries
to find, engage and manage flexible workforces that include non-payroll
workers and service providers. With SAP Ariba & SAP Fieldglass,
companies are transforming how they manage all categories of spend with
improved operational efficiency and compliance, increased agility and
accelerated business outcomes. To learn more visit

About SAP

As the cloud company powered by SAP HANA®, SAP is the market leader in
enterprise application software, helping companies of all sizes and in
all industries run at their best: 77% of the world’s transaction revenue
touches an SAP® system. Our machine learning, Internet of Things (IoT),
and advanced analytics technologies help turn customers’ businesses into
intelligent enterprises. SAP helps give people and organizations deep
business insight and fosters collaboration that helps them stay ahead of
their competition. We simplify technology for companies so they can
consume our software the way they want – without disruption. Our
end-to-end suite of applications and services enable more than 413,000
business and public customers to operate profitably, adapt continuously,
and make a difference. With a global network of customers, partners,
employees, and thought leaders, SAP helps the world run better and
improve people’s lives. For more information, visit

About the Endowed Chair of Procurement at the University of Mannheim

The Endowed Chair of Procurement, led by Prof. Dr. Christoph Bode, is
part of the Business School of the University of Mannheim. The chair is
engaged in teaching and research activities in purchasing and supply
management and aims to be a preeminent management research group
impacting the community of researchers, educators, and practitioners
dedicated to procurement and the management of the upstream supply
chain. The chair is sponsored by Bilfinger SE, the German Association
Materials Management, Purchasing and Logistics (BME e.V.), Dietmar Hopp
Stiftung, Heidelberger Druckmaschinen AG, Hilti AG, KSB AG, Roche
Diagnostics GmbH, SAP SE, SEW Eurodrive, and Saint-Gobain Building
Distribution Germany. For more information, visit

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Media Contacts:
Kelly Murray
SAP Ariba
[email protected]

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