Expanded Enterprise Adoption Fuels Fuze Growth

Increase in mobile calls and app messaging drives platform expansion in the enterprise

BOSTON–(BUSINESS WIRE)–Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced that 70 percent of its global revenue now stems from enterprise organizations. In the last 24 months, Fuze mobile calling increased by more than 550 percent and app messaging increased by over 560 percent, enabling business leaders to spearhead digital transformation and empower modern workforces within the world’s most influential organizations.

Enterprise users rely on Fuze’s secure and reliable global network every day. Fuze yields consistent superior voice quality and uptime, optimized to meet the evolving needs of today’s increasingly mobile and distributed workforce. The platform offers redundant full stack voice, video, messaging, and content sharing. In addition, Fuze delivers the flexibility to adapt to any internet protocol (IP) connectivity preferences and support carrier relationships for all telecommunications services across the globe.

“Purpose-built for the enterprise with proven use cases at leading global organizations, our customers view us as a trusted technology partner on their digital transformation journeys,” said Colin Doherty, CEO, Fuze. “As a company helping to shape the future of work movement, we are pushing the boundaries of distributed and flexible workplaces across our customers’ businesses. Our continued expansion in the enterprise is reflective of evolving workforce demands, as enterprises look to simplify IT management and provide employees with innovative collaboration technologies.”

In June 2019, Fuze continued to demonstrate its leadership in the market, launching its inaugural future of work event, Flex Summit. This one-day industry event convened experts in technology, HR, operations, and management to prepare businesses for the future of distributed work. Panels and keynote sessions featured distinguished experts, including Dr. Alaa Murabit from United Nations, Elizabeth Kiehner from IBM, Taher Behbehani from Samsung Electronics America, among others.

In an effort to uncover data-driven insights into the future of work, Fuze released a new global study, Productivity @ Work: The Fuze Communications Index, which incorporates global usage data reflecting engagement with the Fuze platform by more than five million workers. The report revealed that the latest technology is enabling organizations to reach peak productivity by facilitating an overall cultural shift in how we work, and also found that communications and collaboration preferences are often as diverse as the workforce they support.

Additionally, to further market relationships and drive innovation in the enterprise, Fuze and Samsung Electronics America, Inc. announced a strategic partnership to seamlessly combine Samsung mobile devices with Fuze software and services. Together, the companies are creating a series of end-to-end solutions designed to meet the evolving needs of today’s mobile workforce, starting with joint customer Waste Management. Waste Management installed the Fuze platform on Samsung tablets for more than 15,000 trucks, increasing safety, and reducing cost and complexity.

For the third consecutive year, Fuze was named a Leader in the Aragon Research Globe™ for Unified Communications and Collaboration report. According to the report, Fuze’s strengths include its success with medium and large enterprises and “a seamless user experience across all UCC modalities,” among other strengths.

About Fuze

Fuze is the leading global cloud communications and collaboration software platform designed for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, Massachusetts, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com.


Shayna Chapel

InkHouse for Fuze

[email protected]

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