Ping Identity Announces Record-breaking Scale and Performance of Its Customer Identity Solution

Ping Identity Customers Thrive Through Peak User Demand Spikes

DENVER–(BUSINESS WIRE)–Ping Identity (NYSE: PING), a leader in intelligent identity solutions, today announced a new set of scale and performance benchmarks achieved by its enterprise customers when leveraging the Ping Intelligent IdentityTM platform. The platform manages identities across all use cases including customer identities, and delivers secure and seamless digital experiences across applications and resources in the cloud, on-premises and in hybrid environments.

Ping Identity provides secure login and authentication services to over half of the Fortune 100, organizations that consistently operate under peak digital demand and require a fast, convenient and secure digital experience for their customers. These organizations rely on the Ping Intelligent Identity platform to ensure customers have a positive user experience despite spikes in user traffic. Today’s reported achievements include:

  • Securing Through Demand Spikes from Television Advertising: An online mortgage company handled over 75,000 authentications per second, during peak demand.
  • Scaling to Support Internet of Things: HP’s identity infrastructure is architected to manage one billion user and device identities leveraging the Ping Intelligent Identity platform. Currently, over 150 million customer and partner identities securely access the company’s applications with thousands more added each and every day.

These use cases are indicative of the scale and performance required by large organizations to provide consistently seamless user experiences, or risk diminished customer loyalty. In fact, Google found that 53% of mobile site visits were abandoned if a page took longer than 3 seconds to load. In addition, customers expect organizations to keep their sensitive data secure and to only share that data with other entities after obtaining customer consent to do so. A recent study by Ping Identity found that 81% of customers would stop engaging with a brand online after a data breach, and that 55% of customers would be deterred from using a brand’s products if a company shared their personal data without permission.

“For enterprises today, providing fast and reliable service through digital channels is critical to their brands’ reputations,” said Andre Durand, CEO, Ping Identity. “We continue to invest in meeting the high scale and performance needs of the world’s largest global enterprises, so they can exceed customer expectations not only during the regular course of business, but also through periods of extreme demand.”

For more information, read Engineering Scale and Performance for Customer Identities or visit our Customer Identity Solutions page to learn what it takes to deliver convenience, personalization and security at scale.

About Ping Identity

Ping Identity is pioneering Intelligent Identity. We help enterprises achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The Ping Intelligent IdentityTM platform provides customers, employees, partners and, increasingly, IoT, with access to cloud, mobile, SaaS and on-premises applications and APIs, while also managing identity and profile data at scale. Over half of the Fortune 100 choose us for our identity expertise, open standards leadership, and partnership with companies including Microsoft and Amazon. We provide flexible options to extend hybrid IT environments and accelerate digital business initiatives with multi-factor authentication, single sign-on, access management, intelligent API security, directory and data governance capabilities. Visit

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Ping Identity Media Relations

Brooke LaRue

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