HCL Technologies and NLC Insurance Companies Roll-out Guidewire InsurancePlatform™ with SmartCOMM™ for Agents and Policyholders

Modern insurance processing core system suite promotes real-time access and ease of doing business for agents and policyholders

NORWICH, Conn. & NOIDA, India–(BUSINESS WIRE)–#GuidewireInsurancePlatform–HCL Technologies (HCL), a leading global technology company, and NLC Insurance Companies today announced that NLC is now in production with Guidewire InsurancePlatform™, integrated with the SmartCOMM™ document management system. The new core processing, data, and document management systems have been deployed for NLC’s Massachusetts agents and policyholders. The systems will allow agents faster access to information, including integrated and automated underwriting rules and reports, to provide a more efficient work environment for them as well as better service for their customers. The deployment work continues with the systems launching in Connecticut and Rhode Island later this year.

Rahul Singh, President and Global Head of HCL Financial Services said, “HCL is excited to partner with NLC in implementing a state-of-the-art integrated system with Guidewire’s industry platform and surrounding ancillary third-party systems. By leveraging HCL-developed Guidewire accelerators and other automated frameworks and levers, NLC is able to deliver a timely product, streamlined workflow, and optimal service to their agents and customers. We congratulate and commend the NLC leadership team for its investment, commitment to excellence, and on achieving highly satisfied customer feedback of the system early in its roll-out cycle.”

“NLC’s investment in modernizing our insurance processing systems directly supports our company’s objective of making it easier, faster, and more reliable for our agents and policyholders in doing business with NLC Insurance Companies,” said James Parylak, Vice President & CIO. “Our business and IT teams have worked closely with HCL to ensure that the implementation and conversion/migration off legacy applications is seamless and the learning process for users is intuitive, allowing our agents and policyholders to have a delightful experience in their insurance servicing needs from day one.”

About HCL Technologies

HCL Technologies (HCL) is a leading global technology company that helps global enterprises reimagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.6 billion, for financial year ended 31st March, 2019. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETM Autonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 137,965 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com.

About NLC Insurance Companies

NLC offers homeowners, personal automobile, dwelling fire, commercial package policies and personal and commercial umbrella policies through a network of over 200 independent agencies throughout Southern New England. NLC is a proud member of the National Association of Mutual Insurance Companies, the American Property Casualty Insurance Association, American Association of Insurance Services and other important Property Casualty organizations on both state and federal levels. NLC is very proud of its over 190 years of service to Agents and Policyholders as well as its excellent, professional staff and we look forward to many more successful years of service. For more information, please visit www.nlcinsurance.com.


Anne Coyle, US

[email protected]

Elka Ghudial, Europe

[email protected]

Devneeta Pahuja, India and APAC

[email protected]

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