WINNSBORO, S.C.–(BUSINESS WIRE)–Element Electronics was presented with a Gold Stevie® Award in the Customer Service Department of the Year – All Other Industries category in the 16th annual Stevie Awards for Sales & Customer Service last night.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Element received four awards in total, including:
Gold Stevie® Award
- Customer Service Department of the Year – All Other Industries
Silver Stevie® Award
- Contact Center of the Year (Up to 100 Seats) – All Other Industries
- Customer Service Success – All Other Industries
Bronze Stevie® Award
- Customer Service Team of the Year – Recovery Situation – All Other Industries
Winners will be recognized during a virtual ceremony on May 11.
One judge commented that Element, “shows how outstanding the company is compared to the sector average and its competitors during the past years. The investment in new technology (CRMs, chat bot), training, and team development really made a difference.”
“The Stevie Award is a tremendous, well-deserved honor,” said Vlad Kazhdan, President of Element Electronics. “Customer service is a core belief at Element and something we live every day. It comes down to the character of our people—passion, empathy, patience, courtesy. We’re grateful for such an incredible, dedicated team that supports our customers for life.”
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements; more than 60 categories for sales and business development achievements; and categories to recognize new products and services, solution providers, and organization and individual responses to the COVID–19 pandemic. Honoring excellence in thought leadership was a new category this year, as well.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on May 11.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About Element Electronics
Element Electronics, founded in 2007, started with a simple belief that every home should have access to televisions with the latest technology. In 2014, Element became the only major television company to assemble products in the U.S. Element’s Winnsboro, South Carolina, factory assembles millions of TVs each year. Today, Element produces more than just TVs. By expanding its portfolio to consumer electronics, home appliances and more, Element continues to offer high-technology products, at the most accessible prices all while providing first-class, comprehensive customer service. For more information, visit ElementElectronics.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries from organizations in more than 70 nations each year. Honoring organizations of all types and sizes and the people behind them, the Stevie Awards recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.