Connected Home Device Boom Demands User Services Focus In 2021

FREMONT, Calif.–(BUSINESS WIRE)–Increasing demands for faster, more efficient and more reliable ways to manage connected devices will make 2021 the year of service and device lifecycle management, according to open broadband standards development organization, the Broadband Forum. Broadband Forum’s User Services Platform (USP) standard offers related data models and the communication protocol to master such needs.

The rapid growth of internet connected devices in the home has accelerated owing to the increased amount of time people have had to spend at home during the pandemic. A new major study which was published last week highlighted that the number of installed connected devices is expected to rise by a further 70% by 2025. Similarly spending on smart home systems is expected to rise to a projected $157 billion worldwide by 2023, for example.

“Given that we expect the rapid rise of connected devices in the home to continue this year and beyond, our recent survey report emphasized that the number of users and vendors utilizing USP continues to increase too,” said Broadband Forum Chairman of the Board and Co-Director of the Broadband User Services Work Area John Blackford. “The Broadband Forum will be responding to this focus on user services by making regular updates and developments to the USP. We are already working on the next versions of the Device:2 root data model (TR-181) and the USP standard to add new functionality and further solidify USP as the go-to interoperable ecosystem for the Connected Home.”

As a reference implementation, the Broadband Forum’s Open Broadband – USP Agent (OB-USP-Agent) project aims to increase the number of new USP deployments per year. By providing a functional and free open source implementation of the USP standard, interested parties can easily understand USP, try it out in a USP deployment or use it as a foundation for their own protocol implementations. Jointly developed by device and infrastructure vendors as well as operators it serves as a golden standard and helps prove the quality of USP and supports further standard developments. Impressively, the number of new participants in the OB-USP-Agent project team has risen by more than 60% in the last 12 months.

“Because it evolves the success story of TR-069, builds on a decade of device management experience and puts open standards into practice, the USP reference implementation is really a building block for vendors to use,” said Axiros CEO Kurt Peterhans. “Its latest developments will allow vendors such as ourselves to accelerate and to bulletproof their own USP solution developments. This will help unlock the potential of the Connected Home and enable operators to capitalize on the IoT market.”

With an increase in the number of connected devices comes a rise in the importance of remote management and updates for devices and Wi-Fi management. New standards in the home like Wi-Fi 6, coupled with new technologies extending IoT capabilities like 5G and gigabit-fiber deployments, are adding to both the challenges and complexities for the service provider in the Connected Home. The pandemic has also highlighted the growing need for increased automation for operators seeking to reduce the costs associated with sending technicians to install or reconfigure a device.

“We recognize the importance of utilizing USP and open broadband as it ensures the easy integration of productized solutions to our overall offering and allows us to reap the benefits on offer,” said Jason Walls of QA Cafe and Chair of the Broadband Forum Connected Home Council. “The increase of user and vendor participation in the Broadband Forum’s Open Broadband – USP Agent project team further underlines the breadth of participation from across the industry and highlights the importance of the work being conducted.”

The OB-USP-Agent project recently published its Canary release, making it easier to develop value-added services, improves remote device management security for operators, and enables integration of third-party software and services into existing gateway platforms. Work has also started on OB-USP-Agent’s Dunlin release (Release 4), with a scope to include the completion of ‘Controller Trust’ support, the OnBoardRequest, and the ScheduleTimer mechanism.

For more information about Broadband Forum USP developments, please visit:

About the Broadband Forum

Broadband Forum is the communications industry’s leading open standards development organization focused on accelerating broadband innovation, standards, and ecosystem development. Our members’ passion – delivering on the promise of broadband by enabling smarter and faster broadband networks and a thriving broadband ecosystem.

Broadband Forum is an open, non-profit industry organization composed of the industry’s leading broadband operators, vendors, thought leaders who are shaping the future of broadband, and observers who closely track our progress. Its work to date has been the foundation for broadband’s global proliferation and innovation. For example, the Forum’s flagship TR-069 CPE WAN Management Protocol has nearly 1 billion installations worldwide.

Broadband Forum’s projects span across 5G, Connected Home, Cloud, and Access. Its working groups collaborate to define best practices for global networks, enable new revenue-generating service and content delivery, establish technology migration strategies, and engineer critical device, service & development management tools in the home and business IP networking infrastructure. We develop multi-service broadband packet networking specifications addressing architecture, device and service management, software data models, interoperability and certification in the broadband market.

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For more information about the Broadband Forum, please go to or follow @Broadband_Forum on Twitter. For further information please contact Brian Dolby on +44 (0) 7899 914168 or [email protected] or Josh Wright on +44 (0)7795 615466 or [email protected].


Brian Dolby

+44 (0) 7899 914168

[email protected]

Josh Wright

+44 (0)7795 615466

[email protected].

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